Basia-app AI Chat Application
Privacy Policy
Last Updated: November 07, 2025
At Basia-app, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your information when you use our AI-powered chat application and related services ("the Service"). By using Basia-app, you agree to the practices described below.
1. Information We Collect
We collect the following categories of information:
- Account Information: Email address, username, password (hashed), profile picture, and preferences.
- Chat Interactions: Messages, AI conversations, saved chats, role-play sessions, and user-generated content.
- Technical Data: IP address, device type, operating system, browser, app version, and usage timestamps.
- Analytics Data: Feature usage, session duration, click patterns, and crash reports (anonymized).
🔐 Your conversations are encrypted and private. We never sell your personal data or share your chats without consent.
2. How We Use Your Information
Your data helps us:
- Deliver personalized AI chat experiences
- Improve response accuracy and character behavior
- Train AI models using anonymized, aggregated data only
- Send important updates and optional notifications
- Detect fraud, spam, or policy violations
- Comply with legal and safety requirements
3. Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Trusted service providers (cloud storage, analytics, AI hosting) under strict confidentiality
- Legal authorities if required by law or to protect user safety
- Successors in case of merger or acquisition (with notice)
4. AI Training & Opt-Out
Anonymized chat data may improve our AI. You can opt out of AI training anytime in Settings → Privacy → Data Usage. Opting out does not affect core functionality.
5. Data Security
We use:
- End-to-end encryption for chat transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Secure access controls and two-factor authentication (2FA)
No method is 100% secure. We continuously improve our defenses.
6. Your Privacy Rights
You may:
- Access or download your data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing and analytics
- Withdraw consent where applicable
Submit requests via the contact below. We respond within 30 days.
7. Children’s Privacy
Basia-app is not for children under 13. We do not knowingly collect data from minors. Users 13–18 require parental consent.
8. International Data Transfers
Data may be processed in the EU, US, or other regions. We comply with GDPR and use Standard Contractual Clauses (SCCs) for cross-border transfers.
9. Cookies & Tracking
We use essential cookies for login and functionality. Optional analytics cookies require consent. Manage preferences in-app or browser settings.
10. Policy Updates
We may revise this policy. Major changes will be notified via email or in-app alert. Continued use after updates means acceptance.
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